Refund policy

At King Kayy Kollection, ensuring your satisfaction is paramount. While we aim for you to cherish your purchase, we recognize that situations may arise. We currently facilitate exchanges only and, regrettably, do not offer refunds. Should any issues arise with your order, we kindly request that you contact us within a 2-day window after receiving your order. Please reach out to us at info@kingkayykollection.com or via text at 561-639-9233 to address any concerns. For an exchange, please furnish us with the tracking number pertaining to the returned item. Please be aware that King Kayy Kollection cannot accept responsibility for lost packages."